The delivery costs are in charge of the user and depend on the country of shipping and/or the weight package's weight. There will be specified upon confirmation of the order.
The products ordered will be shipped to the address indicated by he user anywhere in the world.
Emile et Ida reserves the right to choose the carrier and guaranty the good delivery of the products. The transportation’s risks are in charge of the customer from the product exit from the warehouse.
The orders are processed within three business days following the reception. The shipping delays are running from that date. Except from major case, there will be, within the limit of available stock and within the realms of possibility, 72h for France and 4 to 8 opened days for the international shipping according to the destination.
The shipping delays can be longer during clearance sale, end of series, sales and/or promotion.
The deliveries are carrying out for France through La Poste in Colissimi (monitoring). Emile et Ida do not deliver mailboxes. The package will be handed out against signature from the recipient.
In case of non-attendance, a notice of proceeding is left in the recipient’s mailbox. This one has 15 days to get it from the Poste office.
At any moment you have the possibility to follow your package on La Poste website.
The period and costs are currently the followings and are likely to change.
For the orders delivered in Mainland France and up to 100€ the delivery costs are offered.
In case of delays, the responsibility of Emile et Ida cannot be engaged and this, for any reasons it could be. Therefore, no demand of compensation, of any nature it could be, can be reclaimed by the recipient to Emile et Ida.